Contact an NAIC Customer Service Representative at 816.783.8300 to create your account to purchase hardcopy publications online at www.naic.org/account_manager.htm.
|E-mail:||Place your order by e-mail at firstname.lastname@example.org.|
816.783.8300, Monday through Friday
|International Orders:||International orders must be prepaid, including shipping charges. Because of additional cost incurred on international shipments, please contact us for a rate quote.|
Subscription: Product used to generate a renewal notice for an upcoming year's hardcopy publication. The renewal notices are generated based upon adding this product to your order. The renewal notices will continue for this subscription until such time as you request the subscription be stopped. You always will have the right to accept/reject the upcoming renewal notice.
Hardcopy Kit: A package or set of similar hardcopy (paper, CD-ROM) products.
Shipping Costs:All domestic publication orders shipped from the NAIC will be sent UPS unless you request a different method. Shipping costs are determined by the cost of the product as follows:
NAIC RETURNS POLICY
If you are not satisfied with the product, please return it to the NAIC for a refund, exchange or account credit within 30 days of the date on the front of the Packing Slip above the order number. In order to receive a refund, exchange or account credit, the product must be in new, unopened condition with the NAIC quality seal intact. Subscription items cannot be returned after 30 days following the shipment of the first item. Products shipped via a RUSH request cannot be returned. Only the price of the product will be refunded; shipping and handling charges are nonrefundable. Refunds require 60-90 days to process. For all returns, please follow these simple steps:
Monthly E-mail Updates
Register to receive a free monthly update via e-mail at https://www.naic.org/prod_serv_ipsdebulletin.htm.